{"id":194,"date":"2025-04-15T13:29:30","date_gmt":"2025-04-15T13:29:30","guid":{"rendered":"https:\/\/mastichorse.213-249-69-234.plesk.page\/?page_id=194"},"modified":"2025-04-29T13:05:13","modified_gmt":"2025-04-29T13:05:13","slug":"verzending-retour","status":"publish","type":"page","link":"https:\/\/mastichorse.nl\/fr\/verzending-retour\/","title":{"rendered":"Exp\u00e9dition et retours"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"194\" class=\"elementor elementor-194\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-caec97d e-flex e-con-boxed e-con e-parent\" data-id=\"caec97d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-224159e e-con-full e-flex e-con e-child\" data-id=\"224159e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c5d3b2 elementor-widget elementor-widget-heading\" data-id=\"7c5d3b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Exp\u00e9dition et retours*<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa94154 elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"fa94154\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"fusion-text fusion-text-1\"><p>Cette page contient des informations sur l'exp\u00e9dition et le retour des produits.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-07f675c e-flex e-con-boxed e-con e-parent\" data-id=\"07f675c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-04cc760 e-con-full e-flex e-con e-child\" data-id=\"04cc760\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0e4c121 elementor-widget elementor-widget-heading\" data-id=\"0e4c121\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Exp\u00e9dition<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b94a916 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"b94a916\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"fusion-text fusion-text-1\"><p>L'exp\u00e9dition se fait via PostNL. Les frais d'exp\u00e9dition s'\u00e9l\u00e8vent \u00e0 5,95 \u20ac pour une commande livr\u00e9e \u00e0 domicile aux Pays-Bas, en Belgique et en Allemagne. \u00c0 partir de 200 \u20ac, les frais de port sont gratuits (aux Pays-Bas). L'enl\u00e8vement sur notre site de Groenlo est gratuit. Le montant des frais d'exp\u00e9dition sera explicitement mentionn\u00e9 lors de la commande. Les commandes pass\u00e9es les jours ouvrables avant 16h00 sont exp\u00e9di\u00e9es le jour m\u00eame. Si vous commandez le vendredi apr\u00e8s-midi apr\u00e8s 16h00 ou le week-end, nous exp\u00e9dions le jour ouvrable suivant.<\/p><p>Belgique et Allemagne - 8,95 euros jusqu'\u00e0 2 kg.<br \/>Irlande et France - 15 \u20ac jusqu'\u00e0 2 kg.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f07026 elementor-widget elementor-widget-heading\" data-id=\"3f07026\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Retours<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60afa8f elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"60afa8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"fusion-text fusion-text-1\"><p>Si vous \u00eates un consommateur, vous avez le droit d'annuler votre commande jusqu'\u00e0 14 jours apr\u00e8s la r\u00e9ception du ou des produits command\u00e9s, sans donner de raisons (l'accord). Vous serez alors cr\u00e9dit\u00e9 du montant total de la commande, y compris les frais d'exp\u00e9dition que nous avons factur\u00e9s. Les frais (d'exp\u00e9dition) de renvoi de votre colis sont \u00e0 votre charge. Nous vous remboursons le montant de la commande dans un d\u00e9lai de 14 jours \u00e0 compter de la r\u00e9ception des produits (retourn\u00e9s). Vous trouverez des informations d\u00e9taill\u00e9es sur le droit de r\u00e9tractation d\u00e9crit ici dans nos conditions g\u00e9n\u00e9rales (article 5).<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e110e0a elementor-widget elementor-widget-heading\" data-id=\"e110e0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Collection<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fef8afb elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"fef8afb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"fusion-text fusion-text-1\"><p>Il est possible de r\u00e9cup\u00e9rer les produits command\u00e9s et pay\u00e9s sur place. Veuillez nous contacter pour conna\u00eetre les possibilit\u00e9s par courrier ou par t\u00e9l\u00e9phone.<\/p><p>*Des conditions diff\u00e9rentes peuvent s'appliquer aux clients professionnels, veuillez consulter nos conditions g\u00e9n\u00e9rales.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12121bc elementor-widget elementor-widget-heading\" data-id=\"12121bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Lieu d'enl\u00e8vement PostNL<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10eccaa elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"10eccaa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"fusion-text fusion-text-1\"><p>Il est possible de choisir un lieu d'enl\u00e8vement pendant le processus de commande ou apr\u00e8s votre commande via le code Track &amp; Trace de Postnl. Veuillez noter que les colis resteront au lieu de retrait choisi pendant une semaine au maximum. Si le colis n'est pas r\u00e9cup\u00e9r\u00e9 par vous au bout d'une semaine, il sera automatiquement renvoy\u00e9 dans nos locaux. Vous devez donc le surveiller de pr\u00e8s. Si votre colis est toujours renvoy\u00e9, nous pouvons bien s\u00fbr vous renvoyer votre commande, mais dans ce cas, les frais d'exp\u00e9dition sont \u00e0 votre charge. Nous esp\u00e9rons que vous comprendrez.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Verzending &#038; retour* Op deze pagina vind je informatie over de verzending en het retourneren van producten. Verzending Verzending vindt plaats via PostNL. De verzendkosten bedragen \u20ac 5,95 indien je een bestelling thuis laat bezorgen in Nederland, Belgi\u00eb en Duitsland. Vanaf 200 euro ontvang je gratis verzendkosten (binnen NL). Het afhalen op onze locatie in [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-194","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Verzending &amp; retour - Mastic Horse<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mastichorse.nl\/fr\/verzending-retour\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Verzending &amp; retour - Mastic Horse\" \/>\n<meta property=\"og:description\" content=\"Verzending &#038; retour* Op deze pagina vind je informatie over de verzending en het retourneren van producten. 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