{"id":194,"date":"2025-04-15T13:29:30","date_gmt":"2025-04-15T13:29:30","guid":{"rendered":"https:\/\/mastichorse.213-249-69-234.plesk.page\/?page_id=194"},"modified":"2025-04-29T13:05:13","modified_gmt":"2025-04-29T13:05:13","slug":"verzending-retour","status":"publish","type":"page","link":"https:\/\/mastichorse.nl\/en\/verzending-retour\/","title":{"rendered":"Shipping & returns"},"content":{"rendered":"
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Shipping & returns*<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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This page contains information on shipping and returning products.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Shipping<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Shipping takes place via PostNL. Shipping costs are \u20ac 5.95 if you have an order delivered to your home in the Netherlands, Belgium and Germany. From \u20ac 200 you will receive free shipping (within NL). Collection at our location in Groenlo is free of charge. The amount of the shipping costs will be explicitly mentioned when ordering. Ordered on working days before 16:00, shipped the same day. If you order on Friday afternoon after 16:00 or at the weekend, we will ship on the next working day.<\/p>

Belgium and Germany - 8.95 euro up to 2 kg.
Ireland and France - \u20ac15 up to 2 kg.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Returns<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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If you are a consumer, you have the right to cancel your order up to 14 days after receipt of the ordered product(s) without giving reasons (the agreement). You will then be credited with the full order amount including the shipping costs we have charged. The (shipping) costs of returning your package are for your own account. We will refund the order amount due within 14 days of receiving the (returned) products. Detailed information on the right of withdrawal as described here can be found in our general terms and conditions (article 5).<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Collection<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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It is possible to collect ordered and paid products on location. Please contact us for the possibilities by mail or phone.<\/p>

*Different conditions may apply to business customers, please see our terms and conditions.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Pick-up location PostNL<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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It is possible to choose a pick-up location during the ordering process or after your order via the Postnl Track & Trace code. Please note that parcels will remain at your chosen pick-up location for a maximum of 1 week. If the parcel is not picked up by you within a week, it will automatically be returned to our location. You therefore need to keep a close eye on this yourself. Should your parcel still be returned, we can of course send your order back to you, but the shipping costs in this case will be at your own expense. We hope for your understanding.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Verzending & retour* Op deze pagina vind je informatie over de verzending en het retourneren van producten. Verzending Verzending vindt plaats via PostNL. De verzendkosten bedragen \u20ac 5,95 indien je een bestelling thuis laat bezorgen in Nederland, Belgi\u00eb en Duitsland. Vanaf 200 euro ontvang je gratis verzendkosten (binnen NL). Het afhalen op onze locatie in […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-194","page","type-page","status-publish","hentry"],"yoast_head":"\nVerzending & retour - Mastic Horse<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mastichorse.nl\/en\/verzending-retour\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Verzending & retour - Mastic Horse\" \/>\n<meta property=\"og:description\" content=\"Verzending & retour* Op deze pagina vind je informatie over de verzending en het retourneren van producten. Verzending Verzending vindt plaats via PostNL. De verzendkosten bedragen \u20ac 5,95 indien je een bestelling thuis laat bezorgen in Nederland, Belgi\u00eb en Duitsland. Vanaf 200 euro ontvang je gratis verzendkosten (binnen NL). 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Verzending Verzending vindt plaats via PostNL. De verzendkosten bedragen \u20ac 5,95 indien je een bestelling thuis laat bezorgen in Nederland, Belgi\u00eb en Duitsland. Vanaf 200 euro ontvang je gratis verzendkosten (binnen NL). 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